At QuaintX Innovations, accessible from quaintx.com, we are dealing in digital products & services which can not be exchanged. We are selling subscriptions to digital products & services, so if users want to discontinue our services within 15 days of the subscription, they can discontinue it and send an email to wilson@quaintx.com for a refund from their registered email only. So, there we can refund the fee. It may take 7 working days to reflect the amount in your bank account, please be active there.